Our Staff

Knoxville Plastic & Craniofacial Surgery was founded in 2015 to provide top-quality cosmetic, reconstructive, and craniofacial surgery to Knoxville and the surrounding communities.


Natalie is our Patient Care Coordinator.  She is a Knoxville native who graduated from the University of Mississippi with a degree in Business Administration.  She has a passion for fashion and beauty, and is the author of a popular fashion/lifestyle blog (Seeded in the South).  Natalie’s hobbies include travel, good food, and spending time with her fiancé.


Bailey is our front office and social media coordinator.  She is a Knoxville native who graduated from East Tennessee State University with a degree in Public Relations.  She is the owner and author of “Sequins&Seams”, a popular style and beauty blog.  She is married and is “dog mom” to a Havapoo named Lincoln (we didn’t believe it was a real breed, either, so we Googled it).


Melanie, our financial coordinator, was born and raised in Elizabethton, TN. She has lived in Knoxville since 2007, and has BA in Fine Arts from Milligan College. She is a graduate student at Liberty University who is working towards a Masters of Human Services Counseling with an emphasis in Executive Leadership. Melanie is an amateur ballroom dance instructor and competitor, so don’t be surprised if you see her one day on “Dancing With The Stars”!


Cheryl Houser is a licensed medical aesthetician and has over twelve years of experience in the aesthetic industry. Her career objective is to help patients achieve the healthy and beautiful skin at every stage of life. She is a graduate of East Tennessee School of Cosmetology. Cheryl is actively involved with a number of industry leaders, including SkinMedica, Obagi, PCA, Revision, Neo-Cutis and Glo Minerals. She enjoys customizing individual treatment plans for her patients to address their unique skincare needs.
Cheryl has been married for 18 years and has a young daughter.


Haley, our patient concierge, was born and raised in Knoxville, Tennessee. She graduated from the University of Tennessee with a BS in Audiology and Speech-Language Pathology. Haley is currently working towards her Master’s Degree in Public Administration at Lincoln Memorial University. During her free time, Haley can be found experimenting with new recipes, running one of Knoxville’s many greenways, or spending time with her enormous family!